It’s the gap between an event happening – and someone knowing it happened.
A modern security environment generates more visual data per hour than any person can meaningfully process. Volume - not negligence - is the failure point.
Most security incidents in commercial South Africa happen outside business hours, in low-light conditions where conventional surveillance is least effective.
The most dangerous moment looks like nothing - until it isn't. Posture, presence, intent. Human operators catch some of it. Not all of it.
Closing that gap isn’t a hardware problem.
It’s an intelligence problem.
Understaffed teams managing high alert volumes.
Staff rotations strip away institutional knowledge.
Smash-and-grab, tailgating, opportunistic access violations.
The problem isn’t the cameras.
It’s what happens between detection and decision:
The window to act on those two gets shorter.
Behavioural context from experienced operators doesn’t transfer with them.
A system that doesn’t adapt creates noise, not insight.
Five agents. One detection foundation. Built for your control room.
Filters alerts so operators see only what matters.
Virtual boundaries. A breach triggers an instant alert.
Detects posture, movement & shapes to flag weapons & potentially violent behaviour in real time.
Full detection capability through darkness, 24/7.
Flags unusual congregation or loitering automatically.
Operator alert filtering & event prioritisation
Filters the camera feed noise so operators only see alerts that actually matter. Stops the right event getting lost in a wall of screens.
Real-time boundary breach alerts
Draws a virtual boundary anywhere in a camera’s view. The moment someone or something crosses it, an alert fires.
Behavioural violence identification
Reads body posture and movement in real time. Identifies physical aggression and weapons in frame before the situation fully escalates.
24/7 ambient intelligence
Full detection capability runs independently of lighting conditions — through the night without operator fatigue.
Predictive situational awareness
Monitors how many people are in a space and how long individuals have been standing in one spot. Deviation triggers an alert.
The non-negotiable foundation. No agent runs without it.
Every product in the Security Analytics Suite is built on top of Refraime’s Event Detection layer:
This isn’t a limitation. It’s the architecture that makes bespoke, environment-specific intelligence possible for security today, and for the rest of the Agentic AI Analytics Suite as Refraime’s portfolio continues to grow. Let’s discuss how the Security Analytics Suite fits your control room.
The global AI video analytics market is well-populated. Hikvision, Dahua, Avigilon, Genetec and others all claim broad coverage across detection categories.
Generic tools detect a person crossing a line. Refraime understands what that line means in your environment.
Built in Mzansi. Designed for local crime patterns and the operational realities of South African security environments. Not adapted from an international platform.
Refraime supports human judgement, it doesn't replace it. Operators stay in control. Agentic AI helps them make better, faster decisions.
The longer Refraime operates in your environment, the better it understands it. Site-specific learning means the system never stops refining and improving.
Detects people, vehicles, animals and objects with precision across your camera network. Filters environmental noise (shadows, insects, etc) so your operators see events, not interference.
Real-time visibility for operators and leadership-level insight for management. Track alert quality, response times and escalation patterns over time.
SOP-driven alert workflows ensure every event follows the correct escalation path. Automated and manual escalation options. Full audit trail of every event, evaluation and response.
Evaluates every detected event for risk, context and urgency before it reaches your team. Applies site-specific logic to distinguish low-risk patterns from genuine threats, routing the right information to the right person at the right time.
Where standard detection tells you what happened, Refraime’s intelligence layer tells you why it matters, how urgent it is and what should happen next. Every alert is pre-screened and contextualised before it reaches an operator, so the decision they’re asked to make is informed rather than instinctive.
This isn’t automation. The decision always belongs to the operator. What changes is the quality of information they’re working from, and the speed at which they can act on it with confidence.
No. Refraime is decision support, not automation. Operators stay in control — the AI simply pre-screens and contextualises alerts so decisions are informed rather than instinctive.
No. Refraime is built in Mzansi and designed specifically for local crime patterns and the operational realities of South African security environments.
Yes. The longer Refraime operates in your environment, the better it understands it. Site-specific learning means the system never stops refining and improving.
Refraime filters environmental noise (shadows, insects, and similar false triggers) so operators see genuine events, not interference.
Behavioural context that would normally leave with an experienced operator is retained by the system, so new guards benefit from institutional knowledge from day one.
Five agents built on Refraime’s Event Detection foundation: Attention Management, Line Crossing & Perimeter Detection, Weapons Detection, Low Light & After Hours Monitoring, and Crowd Density & Loitering Analytics.
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