Retail & Commercial
Margins are tight, and retail crime has become highly organised. Predictable gaps at fitting rooms, receiving bays and exit points are systematically exploited.
Passive cameras don’t stop loss. They merely record it for the post-mortem.
A forced break-in or a daylight grab-and-run is obvious. Harder to stop are subtle point-of-sale irregularities, unscanned items, and unauthorised merchandise movements disguised as ordinary transactions. These are the operational blind spots human operators miss when staring at grids of footage.
Refraime’s AI event detection layer integrates directly with your existing camera network. It maintains continuous watch across the trading floor, fitting room access points, transaction areas and receiving bays, surfacing only the events that require immediate intervention.
Five operational capabilities live today and engineered for rapid site-specific deployment.
Can flag concealment motions, push-out theft, shelf sweeping and in-aisle consumption, trained specifically on real-world retail shrinkage dynamics.
Can identify unhandled transactions and procedural deviations at the till point, alongside unauthorised access to restricted back-of-house areas and integrated smoke or vape detection in high-risk zones.
Can measure footfall, queue dynamics and live occupancy across every entrance to give real-time visibility over floor density.
Can detect escalating confrontations, harassment, visible weapons, slip-and-fall incidents and personnel or customer distress.
Can monitor store perimeters, delivery zones and receiving bays outside trading hours without increasing security headcount.
Currently in active pilot testing for large mixed-use precincts, shopping centres and malls. Ask us about portfolio availability.
Zero hardware overhauls required. Refraime layers onto your existing CCTV architecture with a hybrid deployment model running on the edge or in the cloud.
Existing CCTV feeds connect directly to Refraime, converting static cameras into a proactive operational network.
Potential incidents are flagged fast, based on predefined behavioural and spatial parameters.
Coordinated AI agents evaluate context, eliminate false positives and escalate only high-confidence events.
Verified events route straight to your control room, store management or mobile device with key contextual data for immediate response.
Ready to see it in action?
Test Refraime with a tailored Proof of Concept (POC) scoped to your high-risk sites. We tune parameters dynamically and evaluate performance together before full deployment.
Legacy CCTV systems raise basic alerts. Refraime delivers verified situational intelligence, knowing when to cross-reference data before alerting your team.
Pre-configured for local commercial challenges, high-density trading floors and unique operational realities rather than generic global models.
Integrates seamlessly with your current camera models, VMS and network setups. Backed by local, on-the-ground support.
Consolidate five distinct monitoring functions - theft, internal zones, flow, aggression, and perimeter - into one single deployment footprint.
While the global AI video analytics market is crowded with broad claims, Refraime sets itself apart where it matters most: eliminating alert fatigue, reducing control room overhead and stopping loss before it exits your doors.
| USP | Global Vendors | Refraime |
|---|---|---|
| Broad detection coverage | Yes | Yes |
| Built for South African Commercial & Retail operations | No | Yes |
| Configured per site/store, not generic | No | Yes |
| Edge + Cloud – Your choice | No | Yes |
| Local, on-the-ground support | No | Yes |
| Five capabilities, one deployment, not just zone alerts | No | Yes |
| Works with the camera and VMS you already have | No | Yes |
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